Intake signed first. Rooms that run on time.
Forms and consent e-signed before the visit, deposits that protect a high-value booking, prepaid series tracked to the last session, and every provider and room on one calendar — built for the spa where a treatment can’t start late and can’t start unprepared.
№3 Three things that stop costing you money
The empty treatment room
A 90-minute facial that no-shows is 90 minutes the room sits dark and the provider stands idle. Deposits — a percentage or a flat amount, sized per service — are paid before the booking ever lands on your calendar, so a high-value slot is one that’s already worth something.
The intake clipboard
Health history, contraindications, consent — the forms that keep a body treatment safe shouldn’t be filled out in the waiting room while the clock runs. Parlor sends the intake with the booking and files the signed copy with the appointment — e-signature, IP and timestamp recorded.
The rooms-and-providers tangle
Two estheticians, one massage therapist, three rooms — and a paper book that can double-book any of them. One calendar holds every provider and every room side by side, so the schedule that fits is the only one a client can pick.
No-shows run 20–30% without reminders. Under 10% with them.
A 90-minute facial that no-shows is a room, a provider, and an hour and a half you can’t resell — at spa rates, one flaked treatment is the month’s software bill. A deposit paid at booking and a reminder the day before is how it stops happening; run the math on your own menu.
Signed before they’re on the table
Attach the intake form to the services that need it and Parlor sends it with the booking. The client signs from their phone — typed or drawn — before the visit, and the signed copy is filed against the appointment with IP and timestamp. The provider walks into the room already knowing the health history, the contraindications, the consent.
- E-signature, typed or drawn, signed before the visit
- IP + timestamp recorded with every signature
- Required per service, enforced at booking
No-shows stop being free
A deposit sized to the service — more for a body treatment, less for a brow — paid the moment they book, plus an email reminder the day before; text reminders are activating as carrier registration completes. The high-value slots that survive to the room are the ones that were always going to show.
- Percentage or flat deposit, per service
- Email reminder, 24 hours before — texts activating
- No-show fees on the saved card, policy shown first
The series, tracked to the last session
Sell a prepaid series up front — six facials, a body-treatment course — and Parlor tracks the sessions left and redeems them at checkout, with an optional expiry and a between-visit cadence. Build the ticket, add the tip, charge the card, and every treatment a client has ever had sits on their record so the next visit picks up where the last one stopped.
- Prepaid packages & series, redeemed at checkout
- Digital gift cards — sold online, redeemed at the counter
- Full treatment history per client
- Tap to pay at the front desk
Asked by every spa.
Are intake forms and waivers included, or an add-on?
Included in the $79 — forms and waivers with legal e-signature are part of the platform, not a paid module. Starter templates ship with it, including a spa-style intake you can adapt for facials, massage, and body treatments, and you choose which services require which form.
How does the e-signature work?
The client signs from their phone — typed or drawn — on a private link before the visit, and Parlor records the signature with IP address and timestamp, filed against the appointment. The clipboard in the waiting room retires.
Can I sell prepaid packages or a series?
Yes. Sell a prepaid series up front — six facials, a body-treatment course — and Parlor tracks the sessions left and redeems them at checkout, with an optional expiry and a between-visit cadence if you want one. Digital gift cards sell from a public link and redeem at checkout the same way.
Do you do memberships?
Not yet — built-in memberships aren’t something Parlor ships today, and we won’t pretend otherwise. What is here is prepaid packages and series: a client buys a block of sessions up front, and the visits draw down at checkout. For many spas that covers the recurring-value case without a monthly auto-charge.
Can different services take different deposits?
Yes. Set a spa default — a percentage or a flat amount — and override it per service, so a 90-minute massage or a body wrap holds more than a brow tint.
Can I schedule multiple providers and rooms at once?
Yes. Every provider gets a profile, a bio, and exactly the services they offer, and concurrent appointments sit side by side on the day view — so two facials and a massage can run at the same time without colliding.
What does it cost for a multi-provider spa?
$79 a month flat — unlimited providers, unlimited rooms, no per-calendar fees. Add the third esthetician; the bill doesn’t move. Every payment you process carries 3.25% + 35¢ — bookings, packages, and no-show fees alike — card processing included.
Still deciding? Email [email protected] — a human reads it.
Your rooms, your clients, your spa.
Set it up in an afternoon — intake forms and the booking link ready before tomorrow’s first treatment.